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Service

Maintenance & Support

Monitoring, patches and responsive fixes after launch, so a live system keeps doing its job.

Overview

Launch is the start of a system's life, not the end. Libraries need security updates, servers need watching, and the business keeps asking for improvements.

We maintain the systems we build, and we can take over systems built by others once we have reviewed them.

What we deliver

Bug fixes and security patches

Uptime and error monitoring

Dependency and framework updates

Backup checks

Small feature updates and improvements

Help for your team when something isn't working

How we work
  1. Discover

    We learn how you work today, what's slowing you down and what the system must do.

  2. Design

    We plan the data, screens and workflow, and agree the scope with you before building.

  3. Build

    We build in stages and show you working software along the way, not just at the end.

  4. Launch & support

    We deploy, move your data across, help your team get started and stay on for fixes and updates.

FAQ

Maintenance & Support Questions

Common questions about our maintenance & support work.

Can you maintain software built by another developer?

Yes, after a review. We look over the code, database and hosting first so we know what we are taking on and can flag any urgent risks.

What does maintenance include?

Security patches, bug fixes, monitoring, updates and small improvements. The exact scope is agreed with you up front.

Ready to get started?

Tell us what you are running today and what needs to change.

Start a project